Conditions of use

Definitions

In this website, the term “British American Tobacco Caribbean & Central America” or “BATCCA” or “we”, “us” and “our” are used to refer to the area business unit responsible for British American Tobacco’s operations inGuatemala, Honduras, El Salvador, Nicaragua, Costa Rica, Panama, Dominican Republic, Trinidad and Tobago, Jamaica, Antigua, Aruba, Bahamas, Barbados, Barbuda, Bonaire, Belize, Bermuda, British Virgin Islands, Cayman Islands, Curacao, Dominica, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Martinique, Montserrat, St. Kitts and Nevis, St. Lucia, St. Martin, St. Vincent, Suriname and Turks & Caicos.. This business unit is managed through British American Tobacco Caribbean and Central America based in .

The terms “British American Tobacco”, “the Group” and “The British American Tobacco Group” are used to refer to British American Tobacco p.l.c. and the group of companies constituting its direct and indirect subsidiaries worldwide, including British American Tobacco Caribbean & Central America.

Terms and Conditions

This web site is operated by British American Tobacco Caribbean and Central America. Please read these terms and conditions ("terms") carefully. By accessing this web site you agree to be bound by these terms. If you do not agree to be bound by these terms you should not access or view this web site.

The conditions of use contain five sections. This section provides the general terms and conditions. Other sections below provide a disclaimer relating specifically to financial services, our online privacy statement, links to external websites and the general terms of use.

The Financial Services disclaimer appears in these conditions of use which are accessible from every page of this web site.

Any questions or enquiries which you have in relation to this web site should be made either by e-mailing using the Contact Us facility or be addressed to Corporate and Regulatory Affairs Department of British American Tobacco Caribbean and Central America, Llorente de Flores, Heredia, Costa Rica.

Financial services

The information contained in this web site is intended to explain more about what British American Tobacco Caribbean and Central America, including West Indian Tobacco, Carreras Limited and Demerara Tobacco Limited, do and what it believes in.

For the avoidance of doubt, please note that it is not calculated to lead directly or indirectly to you offering to buy or sell shares or make other investments in the companies mentioned, nor is it a recommendation (actual or implied) that you should do so.

The information on this web site does not constitute a solicitation or offer relating to any securities of West Indian Tobacco, Carreras Limited and Demerara Tobacco Limited.

Various matters may contain forward-looking statements regarding the performance and financial condition of West Indian Tobacco, Carreras Limited and Demerara Tobacco Limited. Actual results may differ materially from such forward-looking statements because of various risks, uncertainties and other factors, such as changes in the taxation of tobacco products, developments in product liability litigation and changes in currency exchange rates.

More detailed information concerning risks, uncertainties and factors that could cause actual results to differ materially from those in the forward-looking statements are contained in the latest published Annual Report and Accounts of West Indian Tobacco, Carreras Limited and Demerara Tobacco Limited, a copy of which may be viewed in the Our Company section of this website.

British American Tobacco Caribbean & Central America, including West Indian Tobacco, Carreras Limited and Demerara Tobacco Limited accept no liability in relation to any delays or inaccuracies contained in the information regarding the share price of West Indian Tobacco, Carreras Limited and Demerara Tobacco Limited.

Online privacy statement

We respect your privacy. We are committed to safeguarding the privacy of our website visitors. This Online Privacy Statement informs you of our privacy practices, the way your information is collected online and how that information is used.

a) Information about you

When you visit our website we may ask you for information about yourself. We may need to know your name, address, email address and other information to provide you with information or to reply to your queries.

In addition to the information you provide, we may also collect information about you through the use of automatic data collection tools. These tools collect certain standard information about you such as your browser type and language, access times and your Internet Protocol (IP) address.

We may also place a cookie on your computer. You are not obliged to accept a cookie that we send to you and you can in fact modify your browser so that it will not accept cookies. For more information about cookies including how to set your internet browser to reject cookies please go to www.allaboutcookies.org. We may also use web beacons, which are transparent image files and are used to monitor your journey around British American Tobacco Group websites.

b) Sharing this information

British American Tobacco Caribbean & Central America may share personal information in the following ways:

• From time to time your personal information may be transferred to other British American Tobacco entities worldwide or to 3rd party agents or representatives of British American Tobacco for the purposes of system maintenance.
• British American Tobacco Caribbean & Central America may also be required to disclose your personal information to: (i) respond to duly authorized information requests of police and governmental authorities; (ii) comply with any law, regulation, subpoena, or court order; (iii) help prevent fraud or to enforce or protect the rights and properties of British American Tobacco or its subsidiaries; or (iv) protect the personal safety of British American Tobacco employees and third parties on British American Tobacco property.
• Circumstances may arise where, whether for strategic or other business reasons, British American Tobacco decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of it from sellers. It is British American Tobacco’s practice to seek appropriate protection for information in these types of transactions.

c) Access to and accuracy of your information

British American Tobacco Caribbean & Central America strives to keep your personal information accurately recorded. If you would like copies of that information, or if you would like us to correct any factual inaccuracies in that information, or if you would like that information blocked or deleted from our records, then please contact the Corporate and Regulatory Affairs Department of British American Tobacco Caribbean & Central America, Llorente de Flores, Heredia, Costa Rica or e-mail us using the Contact Us section of this website.

d) Keeping your personal information secure

British American Tobacco will take reasonable technical and organisational security measures to prevent the loss, misuse, alteration or unlawful disclose of information you give us. Any 3rd party, agent or representative of British American Tobacco who requires access to your information is also required to implement reasonable technical and organisational security measures to protect your information.

e) International data transfers

Information that we collect may be transferred across international borders for further processing, storage or use. Transfers may occur between members of the British American Tobacco Group including their affiliates, customers and suppliers.

Any 3rd party, agent or representative of British American Tobacco who imports personal data in the course of providing services to British American Tobacco is required to keep that information confidential and comply with national data protection laws or where applicable be bound by appropriate contractual obligations that protect your personal data.

Links to external websites

This website includes links to external websites which are subject to their own terms and conditions. We are not responsible for the content of these external websites. These links are provided solely for convenience to you. No endorsement of any party, products or services is expressed or implied and accordingly British American Tobacco Caribbean & Central America cannot accept any liability for the accuracy or otherwise of any content or the security of any activity carried out on such other sites. You acknowledge and agree that we are not responsible or liable, directly or indirectly, for any damage, loss or cost caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on such linked sites. Your use of such sites is at your sole risk.

Terms of use – General

1. This web site is provided to you free of charge, without any warranties or guarantees unless specifically stated. The information contained in this web site is intended for general information purposes only. British American Tobacco Caribbean & Central America has made all reasonable efforts to ensure that the information on this web site is correct at the time of inclusion.
2. Except as expressly provided for on this web site, British American Tobacco Caribbean & Central America is not responsible for the content or use of any web pages or any messages sent or received by you.
3. All copyright, trademarks, and other intellectual property rights used as part of this web site are vested in British American Tobacco Caribbean & Central America and /or its licensors. You acquire no rights in the web site other than the limited right to use the web site in accordance with these terms. You are permitted to print out or download information and content from this web site for your own personal, non-commercial use. You may not offer for sale or sell or distribute over any medium, any part of this web site or its content. You may not make any part of the web site available as part of another web site, whether by hyperlink framing on the Internet or otherwise unless you have been authorised to do so in writing by British American Tobacco Caribbean & Central America. 
4. You shall not use this web site for any illegal purposes and in particular agree that you shall not send, use, copy, post or allow any posting which is defamatory or obscene or which is abusive, indecent or in breach of the privacy of any person. You agree not to send any unsolicited promotional or advertising material, spam or similar materials or any volume messages which may interfere with the operation of this web site or with the enjoyment of this web site by other visitors. 
5. British American Tobacco Caribbean & Central America reserves the right at any time and without notice to enhance, modify, alter, suspend or permanently discontinue all or any part of this web site and to restrict or prohibit access to it. 
6. British American Tobacco Caribbean & Central America will not intentionally collect any information about visitors to this web site who are under eighteen years of age. If British American Tobacco Caribbean & Central America becomes aware that anyone other than an adult has provided any information this will immediately be deleted from British American Tobacco Caribbean & Central America’s records.
7. You hereby agree to indemnify British American Tobacco Caribbean & Central America against any costs, claims, losses and damages (including legal fees) incurred by or awarded against British American Tobacco Caribbean & Central America as a result of your misuse of this web site or your breach of these terms.
8. If you are in breach of these terms or of British American Tobacco Caribbean & Central America’s privacy policy British American Tobacco Caribbean & Central America may as its option, suspend or block your access to this web site and refuse to provide you with any further access to it.
9. This web site is provided to you free of charge, and neither British American Tobacco Caribbean & Central America nor any of its subsidiary or affiliated companies accept any liability to you (except in the case of personal injury or death caused by its negligence or for fraud) or as required by law whether in contract, tort (including negligence) or otherwise, arising out of it in connection with this web site. Your sole remedy is to discontinue using this web site.
10. These terms may be amended by British American Tobacco Caribbean & Central America from time to time.
11. These terms and conditions and the content of this web site are governed by the laws of the Caribbean and Central America, whose courts shall have exclusive jurisdiction.